Problem
No entries requests are visible in the grid when entries should be present.
Solution
Reset One likely explanation is that there is a filter in place in the grid that you have not noticed, do the following to reset the grid filter.
| Panel |
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Steps one and two are for regular users. Administrators should follow all steps. - From the grid view click on
 Image Removed in the upper right cornerSelect View→Reset Layout; this clears any filters you may have personally set in the grid. - If this did not help, and you are an administrator, try the following:
- In the upper-right of the grid, click on Image Added.
- Select the option "Clear all filters."
Click on the button from step 1 - Again, click on Image Addedand press "Save layout for 'ALL' Users."
If after performing the steps above, you still do not see the requests you expect to see, contact Stratawise Support. |
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