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When searching requests that contain the phrases “ABC”, “123”, “ABC123”, “ABC 123”, and “ABC 456”. . A search for “ABC +(123 | 456)”, would result in two requests being returned as there are two request that contain both “ABC” and either “123” or “456”. Note that this would not return "ABC123" and if a request “ABC 123 456” existed it would also be returned as it not only contains “ABC” and either of the additional sets of characters defined within the Precedence operator  separated with an Or operator, but both.

Search operators within Text/LongText Column heading filter (  )

This is an operator that allows the effective use of multiple operators.

Ex. -

When searching using the column heading of a text or long text field with a single occurrence of each unique grid value “ABC”, “123, “ABC 123”, and “ABC 456””. A search for “(123 | 456)”, would result in three requests being returned as there are two request that contain “123” and and one request containing “456”. Note that this would not return "ABC" as it did not include any of the search criteria. This can be saved through a user specific view or for a view to be used by multiple users within a role.

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