Page Comparison

Finding

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requests by

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searching

When searching requests through the search box located above the grid view, there are several logical operators available to refine the accuracy of the search.

Wild-Card  operator *

  The Wild-Card operator is an asterisk *

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To match any items that start with "ABC" and ends with "D" you would use "ABC*D" (searches for both a matching prefix and suffix), this search would result "ABCIDG".

AND operator +

  The AND operator is a plus sign +

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When searching requests that contain the phrases “ABC”, “123”, and “ABC 123”. A search for “ABC | 123”, would result in all 3 requests being returned as they all contain either “ABC” or “123”

NOT operator -

  The NOT operator is a negative sign -

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When searching requests that contain the phrases “ABC”, “123”, and “ABC 123”. A search for “ABC -123”, would result in one request being returned as there is one request that contains “ABC” and not “123”, which would be “ABC”.

Phrase Search operator "  "

  The Phrase Search operator is a pair of quotations "  "

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When searching requests that contain the phrases “ABC”, “123”, and “ABC 123”. A search for ”ABC 123” , would result in one request being returned as there is one request that contains “ABC 123” as the whole phrase matching the defined phrase entirely as provided in the search.

Precedence operator (  )

  The Precedence operator is a pair of parentheses (  )

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When searching requests that contain the phrases “ABC”, “123”, “ABC123”, “ABC 123”, and “ABC 456”.. A search for “ABC +(123 | 456)”, would result in two requests being returned as there are two request that contain both “ABC” and either “123” or “456”. Note that this would not return "ABC123" and if a request “ABC 123 456” existed it would also be returned as it not only contains “ABC” and either of the additional sets of characters defined within the Precedence operator  separated with an Or operator, but both.

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