Email templates can be found and edited in the workflow. There are many useful variables available within the emails templates and functions to format them.
%(LoggedInUsersEmailAddress)% - Can be used to reference the Email address of the User.
%(LoggedInUsersID)% - Can be used to reference the ID of the User.
%(LoggedInUsersFirstName)% - Can be used to reference the First Name of the User.
%(LoggedInUsersLastName)% - Can be used to reference the Last Name of the User.
%(ConfigTimeZoneAbbr)% - Can be used to reference the Time Zone Abbreviation.
%(ConfigTimeZone)% - Can be used to reference the Time Zone.
%(SiteURL)% - Can be used to reference the Tenancy Site URL.
%(SiteTitle)% - Can be used to reference the Tenancy Site Title.
%(SiteHeader)% - Can be used to reference the Tenancy Site Heading.
%(SiteID)% - Can be used to reference the Tenancy Site ID.
%(ModuleName)% - Can be used to reference the Module Name.
%(ModuleID)% - Can be used to reference the Module ID.
%(LastChargeAmount)% - Can be used to reference the Charged Amount in the most recent purchase.
%(LastChargeCCType)% - Can be used to reference the Credit Card Type in the most recent purchase.
%(LastChargeCCLast4)% - Can be used to reference the Credit Card Last 4 Digits in the most recent purchase.
%(DirectLinkToRequest)% - Can be used to reference a link to the request.
For additional information about direct links visit: How to: Direct external links to module, views, or requests
%(OrganizationName)% - Can be used to reference the Organization Name.
%(OrganizationEmail)% - Can be used to reference the Organization Email.
%(OrganizationPhone)% - Can be used to reference the Organization Phone.
%(OrganizationWebsite)% - Can be used to reference the Organization Website.
%(OrganizationAddress)% - Can be used to reference the Organization Address.
%(OrganizationCity)% - Can be used to reference the Organization City.
%(OrganizationRegion)% - Can be used to reference the Organization Region.
%(OrganizationZipCode)% - Can be used to reference the Organization Zip-code.
%(OrganizationCountry)% - Can be used to reference the Organization Country.
%(<VariableHere>:UrlEncode)% -
Can be used to format a variable for use within a URL, for example this replaces spaces which are not valid in a URL with the proper "%20" value.
%(<DateTimeHere>:ToLocalTimeZone:Format"{0:MM/dd/yyyy}")% -
This formatting suffix is used to decide which portions of the DateTime value are displayed and in what order.
Example - ("MM/dd/yyyy hh:mm tt") = 05/29/2018 03:59 AM
Character | Formatting Functionality |
---|---|
d | Represents the day of the month as a number from 1 through 31. |
dd | Represents the day of the month as a number from 01 through 31. |
ddd | Represents the abbreviated name of the day. (Mon, Tues, Wed etc). |
dddd | Represents the full name of the day. (Monday, Tuesday etc). |
h | 12-hour clock hour. (e.g. 4). |
hh | 12-hour clock, with a leading 0. (e.g. 06) |
H | 24-hour clock hour. (e.g. 15) |
HH | 24-hour clock hour, with a leading 0. (e.g. 22) |
m | Minutes. |
mm | Minutes with a leading zero. |
M | Month number. (eg.3) |
MM | Month number with leading zero. (eg.04) |
MMM | Abbreviated Month Name. (e.g. Dec) |
MMMM | Full month name. (e.g. December) |
s | Seconds. |
ss | Seconds with leading zero. |
t | Abbreviated AM / PM. (e.g. A or P) |
tt | AM / PM. (e.g. AM or PM) |
K | Represents the time zone information of a date and time value. (e.g. +05:00) |
y | Year, no leading zero. (e.g. 2015 would be 15) |
yy | Year, leading zero. (e.g. 2015 would be 015) |
yyy | Year. (e.g. 2015) |
yyyy | Year. (e.g. 2015) |
z | Represents the signed offset of the local operating system's time zone from. |
zz | As z, but with leading zero. (e.g. +06) |
zzz | With DateTime values, represents the signed offset of the local operating system's time zone from UTC,measured in hours and minutes. (e.g. +06:00) |
f | Represents the most significant digit of the seconds fraction; that is, it represents the tenths of a second in a date and time value. |
ff | Represents the two most significant digits of the seconds fraction in date and time. |
fff | Represents the three most significant digits of the seconds fraction; that is, it represents the milliseconds in a date and time value. |
ffff | Represents the four most significant digits of the seconds fraction; that is, it represents the ten thousandths of a second in a date and time value. |
fffff | Represents the five most significant digits of the seconds fraction; that is, it represents the hundred thousandths of a second in a date and time value. |
ffffff | Represents the six most significant digits of the seconds fraction; that is, it represents the millionths of a Second in a date and time value. |
fffffff | Represents the seven most significant digits of the seconds fraction; that is, it represents the ten millionths of a second in a date and time value. |
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