Stratawise Privacy Policy
- Stratawise Support
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the www.stratawise.com (the “Site”) and/or use the Stratawise application platform or related support portal.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using cookies and log files.
USE OF COOKIES
Stratawise's Web site deposits certain bits of information called "cookies" in a visitor's computer. Cookies are sent back only to this website when a visitor returns to it. Cookies help us determine how and when pages are visited and by how many people. This technology does not collect any personally identifiable information that you do not specifically provide to us. Any information you provide to us is used to improve the navigation of our Web sites. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
LOG FILES
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
PAYMENT TRACKING
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” Credit card numbers and other data related to credit card processing are not maintained by Stratawise directly but are rather only maintained by the payment gateway Stratawise utilizes.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), and where needed, to communicate product news or account related information to you.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through our support portal at support.stratawise.com or email us at info@stratawise.com.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States, although, for the use of our product platform by your organization or user, arrangements can be made to keep application data (as opposed to this web site’s data) in the originating country or Europe, contact us at info@stratawise.com to discuss that option.
FORUMS AND BLOGS
Some of Stratawise's websites allow our users to publish content via discussion forums, blogs, and other means. Any information that is disclosed in these forums becomes public information which could be read, collected, or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
Stratawise may, from time to time, send emails regarding our products and services to users who have published content through our websites. Each participant's opinion expressed is his or her own and should not be considered as reflecting the opinion of Stratawise. Note also that your use of these online communication tools is subject to our Terms of Use.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
INFORMATION SHARING
We have partners/affiliates/resellers for specific products and services. We may share generic aggregated demographic information with our business partners/affiliates/resellers and advertisers. This is not linked to any personal information that can identify any individual person. Your name and email address may occasionally be shared with our business partners/affiliates/resellers in connection with our products/services, unless you request otherwise, and any use of your personal information by such business partners/affiliates/resellers will be in accordance with this Privacy Statement. We do not share the contents of documents, to-do lists and other data related to Stratawise accounts maintained and stored by us with any third party.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@stratawise.com or by mail using the details provided below:
PO Box 47444
Tampa, FL 33646